Chat feature allows you to start a conversation (either 1:1 chat or group chat ) with colleagues, and liven up the conversation with emoji, pictures, and file sharing. Chat histories are auto-synced across Unified Calling Clients, which means that you can access the same messages and files from Unified Calling Web Client and the Unified Calling App.

Procedure

1. In the Unified Calling App, go to Chat > Internal Chat.
2. At the top-right corner, tap , then select Create Group.
3. Search and select the colleague(s) to add to a chat, then tap OK.

Result

• If it is a 1:1 chat, the chat will appear on the receiver’s side after you send a message.
• If it is a group chat, the chat will automatically appear in the chat list of other group chat members.

Related information

• Change Group Chat Name
• Manage Internal Chat Members
• Configure Chat Notifications