Retail

Unified Calling offers seamless communication across all your locations.

Connect Multiple Locations

Headquarters, branch stores, mobile sales staff & warehousing

  • keep everyone connected at all times
  • FREE internal calls between all company extensions

Business Continuity

Unified Calling Cloud System provides consistent & reliable performance

  • advanced high-availability solutions keeps your system up and running

Future Scalability

Instantly activate new locations & employees

  • our platform accommodates your evolving communication needs
  • flexibility, easy scalability & efficient collaboration for all locations & staff

How We Help

Sales Team

Help sales staff stay connected whether in stores or on the move.

  • Unified Calling Cloud System – Web & Mobile
  • Presence & Phonebooks
  • Team Chat & Video/Audio Conferencing
  • Call Flip/Switch & AutoCLIP
  • Remote Working

Customer Service

Ensure prompt customer service & efficiency.

  • Call Center & Omnichannel Messaging
  • IVR, Queue Callback, Call Routing, etc.
  • CRM & Helpdesk Integration
  • Hardware integration – phones & headsets

Warehousing & Logistics

Facilitate communications for warehouse workers.

  • Unified Calling Cloud System – Web & Mobile
  • Presence & Phonebooks
  • Team Chat & Video/Audio Conferencing
  • Hardware integration – phones, headsets & speakers
  • Paging & Intercom

Unified Calling employs enterprise-grade security & privacy to encrypt all conversations & safeguard customer data at every stage of your retail operations.